This Membership Agreement ("Agreement") is between Raone Global Management Private Limited, operating as "LVL1 Accelerator", with its registered office at Kochar Bliss, 4th Floor, Guindy Industrial Estate, Chennai, Tamil Nadu 600032 ("LVL1"), and the founder who accepts it ("Member" or "you").
You accept this Agreement by ticking the acceptance box on the Startup School application form, and again when you set up your membership payment in the LVL1 portal ("Portal"). Each acceptance is recorded with the date, time, the version of this Agreement and the network address it was made from, and forms your signature under the Information Technology Act, 2000. The name, email address and startup or idea name you gave on your application identify you as the Member.
Member and LVL1 are each a "Party" and together the "Parties".
1. What LVL1 provides
1.1The Programme. LVL1 Startup School is a twelve-week online programme for first-time founders ("Programme"). It runs in cohorts. Member's cohort, start date and end date are recorded in the LVL1 portal ("Portal").
1.2Included in membership. For each paid month of the Programme, LVL1 provides: (a) four live one-to-one sessions with an LVL1 mentor, booked by Member through the Portal; (b) the Programme curriculum with mentor-reviewed deliverables; (c) access to the recorded library, templates, cohort community and Problem Board; (d) the ability to request partner perks; and (e) a place at the cohort demo day.
1.3Sessions. Sessions are scheduled at mutually available times, evenings and weekends included. Sessions not booked within a billing month lapse and do not carry over. A session cancelled by Member with less than 24 hours' notice, or missed, counts as used. A session cancelled by LVL1 is rescheduled.
1.4Mentors. Mentors are experienced operators engaged by LVL1. They share opinion and experience. Nothing a mentor or LVL1 says is legal, tax, accounting, investment or regulatory advice, and Member should obtain professional advice where it matters.
1.5No guarantee. LVL1 does not promise any outcome, including customers, revenue, funding, acceptance into any other LVL1 programme, or business success.
2. Fees and payment
2.1Review fee. Member has paid a one-time application review fee of ₹499 (inclusive of GST). It is non-refundable.
2.2Membership fee. The membership fee is ₹12,000 per month plus applicable GST (₹14,160 per month at 18% GST as of the date of this Agreement), charged monthly in advance for three consecutive months ("Programme Term").
2.3Alumni membership. At the end of the Programme Term, membership continues automatically as alumni membership at ₹3,000 per month plus applicable GST, which keeps Member's access to sessions and the library, unless Member cancels under clause 4. LVL1 will remind Member by email before the first alumni charge.
2.4Recurring payment authorisation. Fees are collected through a recurring payment mandate (UPI Autopay or eNACH) set up by Member through LVL1's payment provider, Razorpay. By setting up the mandate Member authorises LVL1 to charge the amounts in this clause 2 on each billing date. Member will receive a pre-debit notification as required by the Reserve Bank of India's e-mandate framework.
2.5Invoices. LVL1 issues a GST tax invoice, showing LVL1's GSTIN, for each charge to the email address on file and in the Portal.
2.6Failed payments. If a charge fails, LVL1 will retry and notify Member. If the fee remains unpaid seven days after the billing date, LVL1 may suspend access until it is paid. If it remains unpaid for thirty days, LVL1 may terminate this Agreement.
2.7Price changes. LVL1 may change fees for future cohorts or for alumni membership on thirty days' written notice. A change never applies to a month already charged.
3. No equity, no success fee, Member owns everything
3.1LVL1 takes no equity, warrants, options, convertible instruments, rights of first refusal, board seats, or success fees of any kind under this Agreement or in connection with the Programme.
3.2All intellectual property that Member creates, whether before or during the Programme, remains Member's. Feedback, templates and suggestions provided by LVL1 or its mentors may be used by Member freely; LVL1 claims no ownership in what Member builds with them.
3.3LVL1's curriculum, recordings, templates and Portal are LVL1's property and are licensed to Member for personal use during membership. Member may not resell, redistribute or publish them.
3.4If LVL1 later invites Member to apply for the LVL1 Accelerator or Startup Studio, that is a separate application on separate written terms. Nothing in this Agreement obliges either Party to enter into them.
4. Cancellation and refunds
4.1Cancel anytime. Member may cancel membership at any time from the Portal or by emailing hello@lvl1accelerator.com. Cancellation stops future charges. Access continues until the end of the period already paid for.
4.2No refund of charged months. Membership fees already charged are not refunded, in whole or in part, except as set out in clauses 4.3 and 4.4.
4.3First seven days. If Member cancels within seven days of the first membership charge and has attended no more than one live session, LVL1 will refund that first month's fee in full within ten business days.
4.4LVL1's fault. If LVL1 cancels a cohort, or terminates this Agreement other than under clause 6.2, LVL1 refunds the unused portion of the current month on a pro-rata basis.
4.5Duplicate or erroneous charges are refunded in full within seven business days of Member reporting them.
4.6Refunds are made to the original payment method. The Refund and Cancellation Policy published on lvl1accelerator.com applies to anything not covered here.
5. Confidentiality
5.1Each Party will keep confidential any non-public information it receives from the other in connection with the Programme, including Member's business plans, metrics and materials, and LVL1's curriculum, mentor notes and other members' information.
5.2Confidential information may be shared with mentors, staff and service providers who need it to deliver the Programme and who are bound by confidentiality obligations no less protective than this clause.
5.3This clause does not apply to information that is public, already known to the recipient, independently developed, or required to be disclosed by law. It survives for three years after this Agreement ends.
5.4Member agrees not to disclose other members' confidential information shared in cohort sessions, the community or demo day.
6. Conduct and termination
6.1Member will treat mentors, staff and other members with respect, attend booked sessions, and not use the Programme or Portal for anything unlawful, harassing or misleading.
6.2LVL1 may terminate this Agreement immediately on written notice if Member materially breaches clause 5 or 6.1, misrepresents a material fact in the application, or fails to pay under clause 2.6. No refund is due on termination under this clause.
6.3Either Party may end alumni membership at any time under clause 4.1.
6.4On termination, Member's Portal access ends at the close of the paid period, and clauses 3, 5, 7, 8 and 9 survive.
7. Data and communications
7.1LVL1 processes Member's personal data as described in its Privacy Policy at lvl1accelerator.com/privacy, which forms part of this Agreement.
7.2LVL1 may record live sessions for Member's later reference and for mentor quality review. Recordings are not shared outside LVL1 without Member's consent.
7.3LVL1 may refer to Member's participation, company name and logo in the cohort directory and, with Member's prior consent, in LVL1's public materials.
8. Liability
8.1Neither Party is liable to the other for indirect, consequential or special loss, or for loss of profit, revenue or opportunity.
8.2LVL1's total liability under this Agreement is limited to the membership fees Member paid in the three months before the claim arose.
8.3Nothing in this Agreement limits liability for fraud, wilful misconduct, or anything that cannot be limited by law.
9. General
9.1Governing law and disputes. This Agreement is governed by the laws of India. The courts at Chennai, Tamil Nadu have exclusive jurisdiction over any matter not referred to arbitration. Any dispute arising out of or relating to this Agreement shall first be referred to good-faith negotiation between the Parties for fifteen days, failing which it shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement, or failing agreement within fifteen days, by the Madras High Court Arbitration Centre. The seat and venue of arbitration is Chennai, and the language is English.
9.2Acceptance and record. This Agreement takes effect on your first acceptance. Your acceptance records, the application you submitted and the Portal's payment records together evidence the contract, and LVL1 will provide you a copy of them on request. Continued use of the Programme after a change to this Agreement notified under clause 9.7 is acceptance of the change.
9.3Entire agreement. This Agreement, the Terms of Service, the Privacy Policy and the Refund and Cancellation Policy published on lvl1accelerator.com are the whole agreement between the Parties about the Programme. They replace any earlier discussion. If they conflict, this Agreement prevails.
9.4Notices are given by email to the addresses on file in the Portal and are deemed received on transmission.
9.5Assignment. Member may not assign this Agreement. LVL1 may assign it to a successor of its business on notice.
9.6Independent parties. Nothing here creates a partnership, employment, agency or joint venture.
9.7Changes. LVL1 may update this Agreement for future cohorts. Members already enrolled are notified by email at least fifteen days before a change applies to them, and a change never reduces what a Member has already paid for. The current version and its date are always published at lvl1accelerator.com/startup-school-agreement.