These Terms of Service ("Terms") govern your use of lvl1accelerator.com, the LVL1 portal at lvl1accelerator.com/portal, and the related services (together, the "Service") operated by Raone Global Management Private Limited, operating as LVL1 Accelerator, Kochar Bliss, 4th Floor, Guindy Industrial Estate, Chennai, Tamil Nadu 600032 ("LVL1", "we", "us"). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. Who can use the Service
You must be at least 18 years old and able to enter into a binding contract. If you use the Service for a company, you confirm you are authorised to act for it.
2. Programmes and separate agreements
The Service describes and supports LVL1's programmes: Startup School, Startup Studio, the Accelerator, Fundraising Support and Problem Validation. Each programme has its own written agreement, signed through the portal, which sets out fees, equity or success fee terms where they apply, and what LVL1 delivers. Where a programme agreement and these Terms conflict, the programme agreement prevails for that programme. Submitting an application does not by itself create a programme agreement.
3. Applications and fees
Applying to a programme may require a review fee. Fees shown on the Service are in Indian Rupees and exclusive of GST unless stated otherwise. Payments are processed by Razorpay; LVL1 does not store your card, UPI or bank details. Refunds are governed by the Refund and Cancellation Policy.
4. Your account
Portal access uses a one-time code sent to your email; there is no password. You are responsible for keeping your email account secure and for everything done through your portal account. Tell us at hello@lvl1accelerator.com if you believe your account has been used without your permission.
5. What you may not do
You agree not to: use the Service for anything unlawful or misleading; post content you do not have the right to post, or that is defamatory, infringing, harassing or spam; attempt to gain access to other users' data or to LVL1's systems; scrape, copy or resell the Service or its content; or interfere with the Service's operation.
6. Content you post
You may post content to the Service, including job listings, problems on the Problem Board, community posts, narrative updates and profile information ("Your Content"). You own Your Content. You give LVL1 a non-exclusive, royalty-free licence to host, display and distribute Your Content on the Service for the purpose of operating it, and, for content you mark as public (such as an approved job listing or a public problem), to display it on lvl1accelerator.com. You are responsible for Your Content and confirm it does not breach any law or third-party right. LVL1 may remove content that breaches these Terms.
7. Job listings
Approved job listings appear on the public Work for Startups page. You confirm that any listing is a genuine role, accurately described, and complies with applicable employment law. Applications submitted through a listing go to the posting startup, which is responsible for handling them.
8. Partner perks
Partner perks are offers made by third-party providers on their own terms. LVL1 lists them and helps members request them but does not control eligibility, availability or terms, which the provider may change at any time. Any contract for a perk is between you and the provider.
9. Mentors and content are not professional advice
Mentor sessions, resources, templates and articles on the Service are provided for general information and reflect the views of their authors. They are not legal, tax, accounting, investment or regulatory advice. LVL1 is not a registered investment adviser, broker or dealer. Decisions you make based on the Service are your own.
10. Intellectual property
The Service, its design, curriculum, recordings, templates, text and trade marks are owned by LVL1 or its licensors. You may use them only as the Service and your programme agreement allow. LVL1 and the LVL1 logo are trade marks of Raone Global Management Private Limited. Third-party names and logos shown on the Service belong to their owners and are used to identify their services.
11. Third-party links and services
The Service links to third-party sites and integrates with third-party services (for example Razorpay for payments, Google for calendar invitations and video meetings, and Runway for financial tracking). LVL1 is not responsible for third-party sites or services or their terms.
12. Availability and changes
We work to keep the Service available but do not promise uninterrupted or error-free operation. We may change or discontinue features on reasonable notice. Programme deliverables are governed by your programme agreement, not by this clause.
13. Disclaimer and liability
The Service is provided "as is" and "as available". To the extent permitted by law, LVL1 excludes all warranties not expressly stated in these Terms or a programme agreement, and is not liable for indirect, consequential or special loss, or for loss of profit, revenue, data or opportunity. LVL1's total liability for any claim relating to the Service is limited to the amounts you paid LVL1 in the three months before the claim arose, or ₹5,000 if you paid nothing. Nothing in these Terms limits liability for fraud, wilful misconduct, or anything that cannot be limited by law.
14. Indemnity
You will indemnify LVL1 against claims and losses arising from Your Content, your breach of these Terms, or your misuse of the Service.
15. Suspension and termination
We may suspend or close your account if you breach these Terms or if required by law. You may close your account by emailing hello@lvl1accelerator.com. Termination of a programme membership is governed by that programme's agreement.
16. Privacy
Our Privacy Policy explains how we handle personal data and forms part of these Terms.
17. Governing law and disputes
These Terms are governed by the laws of India. The courts at Chennai, Tamil Nadu have exclusive jurisdiction. Disputes under a programme agreement follow the dispute clause in that agreement.
18. Changes to these Terms
We may update these Terms. The current version and its effective date are always at lvl1accelerator.com/terms. Material changes are notified by email or in the portal at least fifteen days before they take effect.
19. Contact
Raone Global Management Private Limited (LVL1 Accelerator), Kochar Bliss, 4th Floor, Guindy Industrial Estate, Chennai, Tamil Nadu 600032. Email: hello@lvl1accelerator.com. Grievances under the Information Technology Act, 2000 and the rules under it: legal@lvl1accelerator.com. Grievances are acknowledged within 48 hours and resolved within thirty days.